CIS Abroad Blog

Q&A Spotlight With Our New Partner Success Manager - Bianca!

Meet Bianca Billings, our newest Partner Success Manager! Her journey from dreaming of studying abroad to living and working in Costa Rica has shaped her passion for international education. In this blog, she shares her inspiring career path, a memorable Thanksgiving in Panama, and the excitement she feels joining CIS Abroad to help others embark on their own global adventures.

Why are you excited to work for CIS Abroad?

I’m so excited to join CIS Abroad because I resonate deeply with the students who travel abroad with us. I was eager to explore the world and advance my studies and career while in college, yet didn’t have the adequate resources to fulfill my dreams of study abroad at the time. After I graduated college, that yearning never faded, and I found my way into the career path of international education to bridge my professional goals with my personal goals. Pre-covid, I had the incredible opportunity to live and work abroad in Costa Rica for the better part of 2 years, finally! I had my chance to learn and grow in a new environment, practice a new language, and travel independently. Post-covid, I had to return home to the States, where I had come across CIS Abroad at a major conference in our industry, and immediately knew this was my second chance to do what I love for a company that values all the same things I do. I am so excited to work with partners and students alike, and use my personal experiences to further the success of CIS. 

Describe a memorable moment from abroad

Something that will always come to mind from my ~2 years living in Central America was the first Thanksgiving I celebrated away from home. Never in my life up until that point, had I not been home to celebrate with family and friends for Thanksgiving. Yet, that year, I was in beautiful Bocas Del Toro, Panama in a small hostel on the beach. I thought I would feel isolated and lonely not getting to have a big meal with my family and taking part in all our special traditions, however, something remarkable occurred. The hostel I was staying at hosted a Thanksgiving dinner of their own! With travelers from all over the world present, the hostel offered a special American style experience for all. I remembered sitting at the table next to people from Germany, China, Sweden, Mexico, Panama, and more thinking to myself, “This is really what Thanksgiving is all about”. The fellowship we had was wonderful, and I am so grateful to have experienced so many cultures in one place all celebrating this special holiday together. 

What has your career path looked like? How did you end up in the field of International Education?

My career path has taken a few twists and turns, but I am so happy to have landed in International Ed where I intend to stay! Firstly, I graduated from Radford University with a degree in Recreation, Parks, and Tourism/Special Events (naturally). In college, I spent all 4 years as a peer advisor, orientation leader, tour guide, and admissions office assistant which cemented my love for higher education in general. After graduating, I dove into the hospitality/hotel industry finding roles in events, front office management, and sales. This world was very fun and fast-paced, but I missed working with students and more opportunities for travel.

On a whim, I applied to a year-long internship program in Costa Rica, and by some miraculous turn of fate, I was selected for the program! I spent 2 years abroad learning so much about International Ed and growing my network. When Covid-19 surfaced and this industry took a major hit, I found myself in an admissions role at a small local college in Tennessee, and eventually working remotely for an EdTech startup in customer success. One thing was always missing from all these related roles in education, the passion for culture and exploration. Which leads me to now working for CIS Abroad where I believe I will undeniably thrive. 

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A typical weekend for me is…

It depends on the time of year! But most generally, I love to thrift fun items and decor for my new house or cook new recipes for friends and family. I also love being outside, in any climate really. That could look like skiing in the winters or water activities in the summer. A weekend for me is successful if I was able to do one thing I have never done before whether that’s try a new cafe or watch a new show/movie, or go as far as travel to a new city or accomplish something I had been putting off.

5 words that describe yourself

  1. Ambitious
  2. Thoughtful
  3. Outgoing
  4. Sensitive
  5. Open-Minded

Travel Tip: 

My small tip is to always wait until the last zone is called to board the plane (if you don’t need special boarding or are military etc)! Why stand there with your luggage in hand, on the crowded jet bridge, tripping over everyone rushing to get on the plane when you could wait until the last zone is called to waltz right on with ease.

What's a hot topic in the field that you're interested in exploring more?

I am interested in learning more about how to improve visa complications in the study abroad process, and get more approvals for students quicker. Visas can be the one major hiccup in so many students' experience, and I would love to learn from a policy perspective what we can do to make it simpler for receiving institutions.

Hear what students, interns, and alumni have to say
BOLDLY COMMITTED to providing the best experiences abroad
While studying in Tokyo for a semester, I aimed to live by the quote: "Life begins at the end of your comfort zone." Because of that, I have gotten to experience incredibly fascinating things and meet amazing people. Tokyo almost feels like a second home to me now. I am immensely thankful for the opportunity to have experienced the beauty of Japan and its rich culture.
Kenae Turner
Elizabeth City State University

Based on personal experience from my home university, Australia does not tend to be a popular destination for study abroad, likely due to its distance. However, I am extremely grateful I made the decision to come here. The geographical diversity, numerous cultural representations, and major cities so close to nature make Australia a truly unique and unforgettable country. Spending three and a half months here will be an experience I treasure for the rest of my life.

Joshua Grossman
Coastal Carolina University
CIS provided a brilliant network of people so I never felt alone, and everyday was a new adventure. I got to explore a place completely different from anything I could have imagined. It was challenging navigating a new culture, a language I didn't know completely, and a new environment, but that was the beauty of it all. No one goes abroad searching for comfort, but you learn that comfort can be found anywhere, if you know how to look.
Alisa Geise
Virginia Commonwealth University
Studying abroad has allowed me to grow as a person. I have conquered fears, experienced new things, tried new foods, and met wonderful people who helped make my experience unforgettable. I am more confident in myself and the person that I want to be in the future.
Ashlyn Holmes
Texas A&M University - Corpus Christi
Studying abroad in London has been an experience I will never forget. Living in a new country is something I think everyone should experience in their life. I've made so many new life long friendships I never would have unless I came here. I've also grown so much as a person and become more independent. The CIS team has been so supportive during the whole process. From applying to my program to arriving on campus in London. My site directors have been so helpful and supportive answering any questions I have. The social program activities were amazing and helped me see a different side of London than I would have without it. I will never forget this experience; it really has changed me for the better.
Katlynn Orloski
Michigan State University
Studying abroad changed my life in all of the best ways and CIS Abroad made it all happen!! Through CIS, I was able to make my first friends and integrate into the culture way easier than I would have on my own.
Amy Zochalski
Valparaiso University
My time abroad has been the most eye opening journey and I’m a more independent person because of it. I’m so grateful for all the experiences, friends, and memories I’ve made along the way!
Unlike many people on this trip who come with the intention of being a tourist, I feel like I had a different goal. I wanted to rediscover my culture and where I belonged. Being a hafu living in America and not fluent in Japanese, I was never really able to get in touch with my Japanese heritage. This trip completely changed that and I now have a goal of one day living in Japan for the rest of my life.
Dean Handler
University of Central Florida
The CIS program was truly a one of a kind experience. I was able to meet many students from all across America, attend several events (such as food tours or a trip to Kyoto), and make many friends. I would not trade it for anything. I am thankful I decided to study with CIS Abroad. Before this, I was thinking about just plowing through my degree, getting my master's and PhD, and immediately entering society. However, this experience changed my life. Through meeting many people from many places, and living in a new area for an extended period of time, my view of my own philosophies, culture and place of living, changed. This would not have happened if I stayed in the States. I would say if you are able to go, you should go. There is no time like the present.
Lexington Whalen
University of South Carolina - Columbia
Studying abroad in Japan was lifechanging! Embracing a rich culture, forging international friendships, and gaining valuable insights broadened my perspective, fostering personal growth and unforgettable memories.
Bricen Williams
West Texas A&M University
I knew I wanted to study abroad, particularly in Japan, because it was on my bucket list. Thanks to CIS, I was able to go to Tokyo! Even now, it is surreal to me that I got to go! I can't put it into words how much fun I had in Tokyo. I enjoyed every second of my time there, from walking around the bustling streets of Shibuya and Shinjuku, to going to class, eating delicious Japanese cuisine, and even going to the convenience store. Even the simplest things were incredibly fun to me. I was initially anxious about being homesick, my Japanese skills and traveling alone, but I'm happy to say that I very quickly made lovely, lifelong friends and was met with nothing but kindness from the locals. I learned not to let my worries get in the way of an opportunity of a lifetime. Thank you, CIS Abroad. I am eternally grateful for the opportunity I had to go to Tokyo.
Sada Chaudhury
Hunter College
During my time in Costa Rica, I took Intermediate Conversation and Cultural Photography at Veritas University. I really enjoyed how relaxed the classes were and how the teachers taught us not only Spanish, but also culture and day-to-day life. I was also involved in the biology lab here (BIOMOL) and had fun doing some lab work every week. I got to explore multiple places with my program, such as Manuel Antonio, Curubandé, and Jaco. I went surfing for the first time and got to hike some amazing trails. I highly recommend traveling to Costa Rica for study abroad; it is a beautiful country with beautiful people and memories to make!
Lauren Adams
William Woods University
I took Spanish for Healthcare Professionals and Conflict Resolution & Healthcare at Universidad Veritas in San Jose, Costa Rica. I really enjoyed how interactive my elective class was; the students often led the class by doing presentations on various topics. We also had a field trip to the local school. My favorite part of the study abroad experience was all the weekend trips. It was awesome to see so many different places in the country. My favorite trip was to Tamarindo and Curubande where I got to take a surf lesson and hike to waterfalls.
Faith Johnson
University of Michigan - Ann Arbor
This past month I spent my time studying abroad in Sorrento, Italy with CIS Abroad. The opportunity of being able to study in Italy was a dream come true! From my peers in the program to Frankie and Kayla, everyone has been so open and welcoming. CIS has done any amazing job making sure I felt prepared for my travels and was available to answer my many questions. Without CIS, this opportunity would have seemed like a dream, but they helped me turn it into a reality. I have met some amazing friends and grown into a better person during my time in Sorrento!
Alana Bergin
University of Alabama - Tuscaloosa
I’ve always wanted to study abroad, even though I was initially very nervous since I had never been over seas before. But even my imagination could never have dreamed of the amazing things I got to see and experience while abroad. I didn’t get to just see all these new places but studying abroad allowed me to have the time to fully submerge myself into so many different cultures. I’ll never forget my time over here and I will forever be grateful I was able to experience studying abroad!
Mary Claire Vaughan
University of Alabama -Tuscaloosa
CIS Abroad planned a trip for our group to Orvieto for a weekend. It was one of my favorite things I have done so far. We got to make pasta dough and fully immerse ourselves in Italian family home culture.
Summer Megnia
University of Massachusetts Amherst
I had the opportunity to work with the Department of Marine and Coastal Resources Research and Development Center in Thailand as a veterinary assistant this semester. Their facility here is funded by the royal family of Thailand and is a rehabilitation center for turtles who have become displaced, injured or are in need of surgical procedures (most commonly abscess removals). Thailand is home to 5 of the 7 species of sea turtles: the Olive Ridley, Hawksbill, Green, Loggerhead, and Leatherback! I was lucky enough to perform blood-draws, give injections, restrain, do a series of radiographs, calculate drug doses and assist in an abscess removal during my time here so needless to say I am having a blast and learning lots.
Scout Aulenbach
Berry College
My Drawing on Location class spends most of our class time outside, learning about local history and drawing our environments, rather than staying in a classroom. My marine biology class took us on a field trip to a turtle rescue center, where we learned about their processes in caring for injured turtles. 
Hannah Chan
University of Massachusetts - Amherst
CIS Abroad allowed me the opportunity to explore new places and ideas, and make some great friends at the same time! I really enjoyed my time in Japan as it let me explore both new and old aspects of Japanese culture.
Mads Muraoka
Berry College
This was the experience of a lifetime being able to spend a semester in Rome. I’ve had the opportunity to be exposed to many new things, travel to new places, and make lifelong friends!
Corrine Drew
Kean University